Finding the Right EDI VAN Provider for Your Business
Deciding which EDI VAN is best for your business is crucial. EDI is essential for optimizing your supply chain and allowing your vendors and business partners to communicate quickly and securely – which is why you want an EDI VAN you can count on.
EDI service is kind of like the internet. While the EDI technology itself is the similar regardless of which provider decide on, reliable access and customer support vary significantly between different EDI service providers. The following are five qualities to look for when selecting an EDI VAN for your business.
1. EDI Experience
One of the primary reasons most companies prefer to outsource their EDI tasks to an EDI service provider is that EDI is complicated and they don’t want to invest the resources required to develop a dedicated in-house EDI team. However, outsourcing to an EDI provider only benefits your business if they bring the EDI experience to the table that your business doesn’t have.
Our team has nearly three decades of experience with EDI, including:
- EDI implementation in small businesses and large enterprises
- EDI compliance and changing regulations
- EDI cloud technology
You want an EDI VAN provider who solves problems before they happen because they have the experience to maintain an EDI network on a large scale.
2. Network Performance and Reliability
EDI VANs exist to create a secure 24/7 communication channel between you and your business partners. Spotty connections and extended downtimes defeat the entire purpose of implementing EDI in the first place.
Our EDI VAN has a 99.998% uptime, ensuring your communication channels are live 24/7.
3. Comprehensive EDI Support
The actual EDI VAN is only one part of what great EDI companies offer. Ideally, you want an all-in-one EDI VAN that makes your life much easier with comprehensive EDI support.
Our EDI support includes:
- EDI setup and configuration
- EDI compliance with major companies like Amazon and Costco
- New trading partner onboarding and current trading partner migration
- Technical support and help with business strategy involving EDI
We can assist you with anything related to EDI, and that’s what you should expect from a great EDI VAN provider.
4. Modern Cloud Technology
EDI VANs that don’t incorporate cloud technology into their solution are living in the past and will only slow your business down. The EDI cloud makes it easier to access stored EDI data from anywhere, and it removes the need to house hardware for physical data storage.
Plus, modern cloud applications use the highest security measures to protect your EDI data as much as possible. Not only will you get protection from cyber attacks, but your data is also backed up for easy recovery in case disaster strikes.
5. Predictable Pricing
As valuable as an EDI VAN is for your business, it has to be cost-effective to be a sound business investment. EDI pricing structures are all over the map, and many EDI providers aren’t upfront about their pricing.
Our pricing is simple. We offer tiers of data usage with a fixed monthly cost for each tier. If your data usage moves up or down into a different tier, your price automatically adjusts for that month.
However, most businesses tend to use roughly the same amount of data each month and can easily predict when their data usage will go up as they expand their EDI network. Our clients never have to worry about their monthly EDI bill because they always know what to expect and we do our best to remain transparent at all times.